Key Benefits:
- Complete removal of archaic manual processes (query emails and tracking spreadhseets).
- A significantly enhanced user experience through the provision of upfront knowledge.
- A fit-for-purpose approvals process and automated decisioning.
- Reduction of re-work now that all information is captured in once place.
- Improvement to visibility of information on the status of processing requests, now accessible to the management team.
- Improvement of operational efficiency and reduction of cycle times.
- Reinforced support for organisational change.
- Provided operational teams with transparency on business processes.
Find out how the Unifii team helped overcome these challenges here.
Five reasons ServiceNow's FSO will help you achieve banking excellence
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Financial Services
Case Study: ServiceNow
Virtual Agent